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How can I place an order?

To place an order, simply browse our website, select the items you wish to purchase, and add them to your cart. Proceed to checkout, where you can enter your shipping information and payment details to complete your purchase.

Can I modify or cancel my order after it has been placed?

Unfortunately, once an order has been placed and confirmed, we are unable to modify or cancel it. Please review your order carefully before confirming your purchase.

What payment methods do you accept?

We accept various payment methods, including credit/debit cards, PayPal, and other secure payment gateways. You can find the complete list of accepted payment methods during the checkout process.

How will my order be shipped, and what are the shipping costs?

We offer different shipping options based on your location and preferences. Shipping costs and delivery times vary depending on the selected method. You can view the shipping options and their respective costs during the checkout process before finalizing your purchase.

Do you ship internationally?

Yes, we do offer international shipping to many countries. During the checkout process, you can select your country from the list of available shipping destinations.

What is your return and exchange policy?

Please refer to our Return and Exchange Policy for detailed information about our policies, including eligibility criteria, procedures, and timeframes for returns and exchanges.

How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your package. You can use this information to monitor the status and location of your shipment.

Are the products on your website genuine and of high quality?

All jewellery are stainless steel and water resistant. We source our jewellery and accessories from reputable suppliers and designers

How can I contact customer support if I have a question or issue

If you have any questions, concerns, or issues, please feel free to contact our customer support team via email at
maisonsakesav@gmail.com or by phone at +3225139597. Our dedicated customer support representatives are here to assist you.

Can I subscribe to receive updates and promotions from your online shop?

Coming soon..